You’ll receive several confirmations for your repair appointment. First, we’ll send a confirmation number via email (and text, if you’ve opted into text alerts) as soon as you book your service online. One day prior to your scheduled repair, you’ll receive a reminder by email and either text or phone call. Then on the day of your service, you can visit the Order Detail Page to view an updated two-hour window. Finally, your technician will contact you when on the way to your home.